About Our Body Shop

We Have Loaner Vehicles for Every Customer! NO Waiting! NO Headache!

At Medina Auto Mall, we understand that being without your vehicle can be an inconvenience. That's why we offer over 120 loaner vehicles available at all times, ensuring that you have a vehicle to drive while we take care of your car. You can keep your loaner for as long as we have your vehicle in our shop—no waiting, no headaches! Our goal is to make your experience as easy and seamless as possible.

Car Body and Paint Shop Near Me in Cleveland, Medina, Akron, and Brunswick, Ohio

Whether it’s a minor door ding or a major collision, we are the trusted choice for vehicle repairs in Cleveland, Medina, Akron, and Brunswick. Our Body Shop is fully equipped with the latest technology and certified staff to repair your car back to GM factory specifications. No matter the severity of the damage, we ensure that your car is returned to you with the same safety and integrity as when you first purchased it. Plus, we’ll make sure your car is washed and vacuumed when you get it back!

Why Choose Our Body Shop in Medina, OH?

At Medina Auto Mall’s Body Shop, we pride ourselves on providing top-quality repairs and exceptional customer service. Here are some quick facts about our collision repair services:

• Annual Advanced Chrysler, Dodge, Jeep, Ram, Wagoneer, Buick, GMC Training

• I-CAR Gold Certification

• Automotive Service Excellence (ASE)

• Using Original Factory Paint

• The Latest Technology for Precise Repairs

Our certified technicians are specially trained to handle a wide range of repairs—from minor cosmetic fixes to extensive collision damage. We use Original Factory Paint and the latest repair technology to ensure the best results. No matter where you're located in Cleveland, Medina, Akron, or Brunswick, you can trust us to get the job done right.

Medina Auto Mall - Certified CDJR Service Center

Located conveniently off I-71 on Medina Rd., Medina Auto Mall serves Cleveland, Akron, Strongsville, and surrounding communities in northeast Ohio. Our Certified Chrysler, Dodge, Jeep, and Ram Service Center uses the latest diagnostic tools and repair equipment to ensure your vehicle is repaired quickly and safely. We’re committed to getting you back on the road as soon as possible, without sacrificing quality.

While you’re waiting, take advantage of our full-service parts department to browse parts, accessories, and tires for your vehicle. Our customer service team will ensure that you’re fully informed throughout the entire process, making your experience as smooth and hassle-free as possible.

What to Expect When You're in an Accident

Dealing with an accident can be stressful, but our team at Medina Auto Mall Collision Center is here to guide you every step of the way. When you are involved in an accident, it’s important to know how to handle the situation efficiently:

1. Call the Police and Make a Report: This is the first step to ensure that everything is documented and the authorities are aware of the incident.

2. Exchange Information: Make sure to exchange personal and insurance details with the other parties involved in the accident. Don’t rely solely on the police to do this.

3. Retrieve Information Yourself: By gathering all the information yourself, you can speed up the claims process and get your vehicle into the shop without unnecessary delays.

Insurance companies often push you toward their “preferred repair shops,” but it’s your right to choose where to have your car repaired. Many times, insurers will offer you guarantees, discounts, or other incentives to get you to use their recommended shops. However, these offers are usually more beneficial to the insurance company than to you.

Choose Your Own Repair Shop

When dealing with your insurance company, don’t hesitate to assert your preference for repairs at Medina Auto Mall. Our team will meet with your insurance adjuster to inspect your vehicle and ensure that the damage is properly assessed. Our goal is to ensure that you receive the highest-quality repairs, and we will work with your insurance company to make sure your vehicle is returned to its pre-accident condition.

Be Aware of Supplemental Damages and Additional Costs

In many collision repairs, supplemental damages can arise when secondary damages are found after the vehicle has been disassembled. These damages can include price increases for parts or labor and may lead to additional costs. At Medina Auto Mall, we focus on the repair philosophy—not just the dollar amount agreed upon with your insurance company. We will only use high-quality, original parts to ensure that your repairs are done right the first time.

If any unexpected issues arise during the repair process, we will contact you to discuss the additional costs. It’s important to make sure that all repairs are done correctly to restore the safety, integrity, and functionality of your vehicle.

How to Handle Payment for Repairs

Understanding how payments will be handled for repairs can often be confusing. When you're dealing with your insurance company, it's important to make decisions early on regarding how the repairs will be paid. Payments can be made directly to the repair shop, or in some cases, the insurer may reimburse you directly.

We suggest that you communicate with both your insurance company and our Medina Auto Mall Collision Center to clarify how payment will be processed. This will help ensure that there are no delays in completing your repairs and that you don’t experience any unnecessary frustration when it comes time to settle the bill.

Our Lifetime Warranty on Repairs

At Medina Auto Mall, we stand by our work. That's why we offer a lifetime warranty on many of the services we provide:

• Metal Work: We offer a lifetime warranty on all metalwork and framework, including welding, the application of materials, and the repair of structural components—excluding rust repairs.

• Painting, Stripes, and Decals: We offer a lifetime warranty on all painting-related work, including priming, painting, and the adhesion of decorative stripes and decals.

• Mechanical Repairs: Our lifetime warranty also covers all mechanical repairs that are directly related to the original collision damage.

• Parts: All new parts installed by our shop come with a lifetime warranty, except where the manufacturer’s warranty differs.

Please note that the warranty will be void if any unauthorized person alters or tampers with the repairs. Additionally, incidental costs such as towing, car rental fees, or traveling expenses are not covered under the lifetime warranty.

Why Choose Medina Auto Mall Collision Center?

If you're looking for a car body and paint shop near me in Cleveland, Medina, Akron, Brunswick, or Ohio, look no further than Medina Auto Mall Collision Center. Whether you need minor body repairs, major collision repairs, or professional painting services, our certified technicians are here to restore your vehicle to its original condition.

At Medina Auto Mall, we take pride in delivering high-quality repairs, excellent customer service, and a seamless experience. We believe in putting the customer first—always! Let us help you get back on the road quickly and safely.