Medina Auto Mall - CJDR

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About Our Body Shop

OHIO'S #1 BODY SHOP!

Call now! We want to help YOU!

Bob Stanford Body Shop Manager - 877-838-5988 x:6602

Jenni Tate Body Shop Assistant - 877-838-5988 x:6601

Body Shop is Near Akron, Strongsville, Medina & Cleveland, Ohio

From the smallest door ding to a non-drivable collision, our trained and certified staff is here to repair your vehicle to GM factory specifications. We return it back to you with the same safety and integrity that you received when you purchased your vehicle, not to mention washed and vacuumed!

Here are some quick facts about Medina's Body Shop and Collision Center:

  • Annual Advanced Chrysler, Dodge, Jeep, Ram, Wagoneer, Buick, GMC Training
  • I-CAR Gold Certification
  • Automotive Service Excellence (ASE)
  • Using Original Factory Paint
  • Latest Technology
RENTAL cars
RENTAL cars

CLEVELAND CERTIFIED CDJR SERVICE CENTER AT Medina Auto Mall - CJDR

Medina Auto Mall - CJDR is a full service center located on Medina Rd., off of I-71. We serve Akron, Strongsville and Cleveland; including all of the surrounding communities in north east Ohio. With certified technicians, we are using the latest diagnostic and repair equipment to make sure that you are back on the road as safely and quickly as possible, while maintaining a high level of quality. Schedule a service appointment today and while you are waiting check out our parts, accessories and tire supplies.

Medina Auto Mall Collision Center - Medina, OH

QUESTIONS? CONTACT Medina'S BODY SHOP MANAGER

Bob Sanford , Phone: 330-723-3291

Certified Auto Repair for Cleveland and Medina Area

Our facility serves the entire Northeast Ohio region, including Cleveland, Medina, Akron, and Brunswick. Our technicians use the latest technology to ensure every repair meets high standards. Every vehicle we service returns to you washed and vacuumed as part of our commitment to excellence.

Why Choose Our Body Shop in Medina, OH?

We combine advanced training with elite industry certifications to provide the best repair experience in Ohio.

  • I-CAR Gold Class Certification: The highest training achievement in the collision industry.
  • ASE Certified Technicians: National standards for automotive service excellence.
  • Manufacturer Training: Annual advanced training for Chrysler, Dodge, Jeep, Ram, Wagoneer, Buick, and GMC.
  • Original Factory Paint: We use exact color matching and factory-grade finishes.

Certified CDJR Service Center in Medina

Located conveniently off I-71 on Medina Rd., our center specializes in Chrysler, Dodge, Jeep, and Ram vehicles. We use specialized diagnostic tools that general repair shops may not have. While you wait for an estimate, feel free to browse our parts department for genuine accessories and tires.

What to Expect When You Are in an Accident

If you are involved in a collision, follow these steps to protect yourself and your vehicle:

  • Call the Police: Always file an official report to document the incident.
  • Exchange Information: Collect names, phone numbers, and insurance details from everyone involved.
  • Document the Scene: Take photos of all vehicle damage before moving the cars.
  • Choose Your Shop: Ohio law allows you to choose any repair shop. You are not required to use an insurance company's "preferred" shop.

Choose Your Own Repair Shop

Insurance companies often steer customers toward specific shops to save on their own costs. At Medina Auto Mall, we work for you, not the insurance company. Our team meets with adjusters to ensure they see every piece of damage. We fight to use high-quality, original parts rather than cheaper alternatives.

Supplemental Damages and Additional Costs

Supplemental damages are repairs needed that only become visible after we disassemble the vehicle.

Because initial estimates are often just visual, we may find hidden issues once work begins. If we find additional damage, we contact you immediately to discuss the repair plan. Our philosophy focuses on a complete, safe repair rather than just hitting a specific dollar amount.

How to Handle Payment for Repairs

Payment processes vary by insurance provider. Some insurers pay the shop directly, while others send a check to you for reimbursement. We recommend speaking with both your insurance agent and our Body Shop Manager, Bob Sanford, at 330-723-3291 to clarify the payment flow before work starts.

Lifetime Warranty on All Auto Repairs

We stand behind our craftsmanship with a comprehensive lifetime warranty:

  • Metalwork and Framework: Includes welding and structural component repairs.
  • Paint and Finish: Covers priming, painting, and decorative decals.
  • Mechanical Repairs: Covers all mechanical work related to the original collision.
  • Parts: New parts include a lifetime warranty unless the manufacturer specifies otherwise.

Frequently Asked Question

While walk-ins are welcome, we recommend scheduling an appointment to ensure a manager is available to give you a thorough inspection and answer your questions immediately.
Yes. While we are a certified CDJR service center and have specialized GM training, our I-CAR Gold and ASE certifications qualify us to repair all makes and models to factory standards.
This is common. We will submit a "supplemental" request to your insurance company. This document explains the necessity of the additional repairs or parts needed to restore your car safely.